FAQs – Questions to ask about scaffolding

Tool Hire

Can I collect equipment from the store?

Yes, You can order online and collect the tool from the store.

How much does the tower Cost?

The day rate for a scaffold tower is £19 and to hire for a week, it cost £38.

Do I need to pay a deposit?

A deposit is required for a non-account customer. It will be charged together with the hire price and returned after hire completion.

Do you do same-day delivery?

Yes. Most equipment can be delivered the next day. It may not always be possible so contact us first to confirm.

How much do you charge for the delivery?

The delivery charge is based on where you are located. The father you are the more it will cost. This is calculated at the point of sale.

Do I need to provide ID?

Yes, When hiring you will need to provide two forms of identification documents.

How do I return the equipment?

Normally a collection date will be set at the point of order. So a driver will come and collect the equipment at the end of your hire period. Or you can just drop it at the store.

Do I need to clean the equipment?

Yes, Any equipment returned dirty will incur a cleaning charge.

Can you build the scaffold yourself

Mobile Scaffold towers are easy to assemble so yes you can. When you want to erect something more complex you will need a scaffolder. Erection is included in the price.

Do you need a permit?

For most equipment not. If you are hiring scaffolding and it falls on a public road, you will need a permit.

Will You cause damage to my property?

When erecting scaffolders are trained and aware to look after your belongings and other areas of your property like the garden and TV satellite.

How do I make a complaint?

When you feel like we have not delivered our service up to your expectation, please let us know. You can make your complaint by emailing us at complaint@scaffold-tower-hire.com

What are your terms and Condition?

You can find our terms and condition on this page.