You should report any unsafe scaffolding issue to the Health and Safety Executive(HSE) or the local authority in your area. You can report the issue by calling them, sending them an email, or filling out the online form. Some of the information that will be necessary includes your name, email and phone number.
Giving your correct contact information allows the HSE to easily know who they are speaking to and also reach out should they need any additional information. They’ll also tell you if they are responsible for solving the issue or not. It will also make it easier for them to tell you whether any action will be taken or not.
It’s always good to report any scaffolding issues you might come across because it helps prevent or avoid any scaffolding accidents that might occur. This will in turn keep the scaffold workers and other people safe.
Sometimes the HSE might have to share your contact details with the people investigating the issue, the police or any other enforcing authority that might be involved. If you have decided that the HSE should share the scaffolding issue with the party you have reported, they will not share your details with the reported organisation. This will help the HSE conduct a more comprehensive investigation.
Once you’ve reported the issue, the HSE can get back to you in three days if they need any additional information. You should expect them to sort out the issue in three days or 15 business days. The HSE can get back to you within this time to let you know the action they’ve decided to take and you can always contact them in case you don’t agree with their decision.